Legal

Privacy Policy

Effective Date: June 25, 2026

Welcome to MercadiaX ("Mercadia," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Company name
  • Phone number (if provided)
  • Business address or service area
  • Profile information
  • Listings, messages, and other content you submit
  • Photos, documents, and files you upload
  • Device information, browser type, IP address, and usage analytics

How We Use Your Information

We use your information to:

  • Create and manage your account
  • Operate the Mercadia marketplace
  • Display your listings and business profile
  • Facilitate communication between members
  • Improve our platform and user experience
  • Respond to customer support requests
  • Send important account notifications
  • Detect fraud, spam, or abuse

Information Sharing

We do not sell your personal information.

We may share information with trusted service providers that help us operate Mercadia, such as hosting providers, analytics services, email providers, and payment processors when payment features become available.

We may also disclose information when required by law or to protect the safety and security of our users.

Cookies

Mercadia uses cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Improve website performance
  • Understand how the platform is used

You may disable cookies in your browser, although some features may not function properly.

User Content

Any listings, company information, photos, reviews, or other content you voluntarily publish may be visible to other users.

Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no online platform can guarantee absolute security.

Your Choices

You may update your account information at any time.

You may request deletion of your account by contacting us.

Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of Mercadia after changes become effective constitutes acceptance of the updated policy.

Contact

Questions regarding this Privacy Policy may be directed to: support@mercadiax.com